Easy, Automated Employee Call In Solution | TeamSense

Your Employee Call In/Call Out Line, Reimagined for Modern Teams

Employees do not want to talk to their boss or a 1-800 hotline stranger to call in.

Your automated call-out system shouldn’t be a hassle, and your call-in process should make employees feel at ease.

TeamSense uses technology our team is comfortable with. I have not had a single person come into my office to complain about getting a text. The system just works and is accepted.

Jenni Hanna

Plant Manager, Pella Corporation

Your call in service is terrible. Fix it at the core. See a 70% reduction in No call No show.

Let's be honest; no one wants to speak with their boss or a 1-800 call in hotline stranger when they are not feeling well. With text based call-off, meet employees where they are, in their native language and see results in 60 days on average.

Learn more about TeamSense

The only call-in system that reduces absenteeism up to 40%

You want need to get a grip on absenteeism, and nobody understands that better than us! Give your team the tools to make better attendance decisions with an automated call out solution and watch absenteeism plummet.

How a 3PL cut absenteeism 40%

Overtime costs fall when the call out process works

When your call-out process is streamlined, overtime becomes a choice, not a necessity.

Empower your team with a system that not only reduces the scramble of unplanned absences but also curtails overtime spending. With TeamSense, one company saw their expected overtime drop, pocketing $750K a year as a result. Hello ROI!

Our automated employee call in system is as easy as 1, 2, 3!

Employees call-off with text, voice or email!

Managers act on instant absence notifications!

HR teams see trends and improve programs.

Balance awareness drives better choices

Attendance insights can help prevent unnecessary call-offs.

When employees have real-time access to their attendance stats, it creates a moment of reflection: “ Do I really need to call in today?” Seeing how close they are to thresholds like warnings empowers them to think twice before deciding to take an absence.

This transparency not only fosters accountability but also encourages a culture of responsibility. With clear attendance data, employees are more likely to make thoughtful decisions that contribute positively to team productivity and overall workplace harmony.

TeamSense proudly serves some of the largest manufacturers in the US and Canada.

How TeamSense text based call out line works

Our simple, text-based call-off system keeps everyone in the loop and provides in-the-moment attendance histories and points balances.

Follow along as Slag Bros Construction uses TeamSense to manage attendance.

Julio is calling out sick. See how TeamSense immediately notifies his manager, Scott, and provides a dashboard for the site's HR admin, Felix, to measure the impact on the day's production.

The sooner we know about an absence, the better we can plan for it. TeamSense allows us to mitigate the impact of an absence by giving managers immediate, clear information so that no one is scrambling to figure out the schedule. We can find coverage quickly and prevent downtime.

Cassandra Cammons

CHRO for US Operations, Clayens

The Modern Employee Call Off "Hotline" for the Hourly Workforce

Keep everyone in the loop with the automated employee call out system and save time. All you need is text.

Don't Take Our Word For It - See How Our Customers Benefited From TeamSense

The Pella Corporation starts shifts with better attendance visibility
Learn how Pella Corporation used TeamSense to start their manufacturing shifts on time.

The AZEK Company operates production lines with better call-off data
Learn how The AZEK Company was able to make better, faster staffing decisions by centralizing their call-off data.

Defense company standardizes call-offs and streamlines communication
The family-owned defense manufacturer supplies high-precision machinery and firearms to U.S. government agencies and local law enforcement.

All the call in hotline service features you need with text.

Employee Self-Service

Empower your team with employee self-service features anytime they need to access them.

Leave Insights & Reporting For Human Resources

Our leave insights will help you find attendance patterns and arm you with all the call off data you could want.

Diverse Language Translations

Support your diverse team with 19 different language options. Available languages:

Simple Integrations

TeamSense integrates with most major HRIS providers.

Discover Why Customers Love TeamSense

TeamSense Employee Call In Software FAQs

What is an employee call off hotline?

An employee call off hotline is a phone number that employees dial to request time off, sick leave, or other unplanned employee absences. When an employee knows they will be coming in late to work or missing the entire day, they can use employee call off hotlines to report their absence. The call off number system will keep track of who has called out for the day and report that information to managers.

What is a call out service?

The call out service is provided through the employee call off system. A traditional call out service may use an operator based call in line or a voicemail based call out service. Using this call out service allows for better frontline employee self-service and integrates with employee records.

How much does an employee call out system cost?

Having an employee call out service doesn't have to be costly. The price of TeamSense’s employee call out system begins at $3.00 per user per month (Starter Plan). This tier includes a call off number to text, daily dashboard access, and unlimited messages.

Does TeamSense include a call in line?

Yes. TeamSense is a self-service, automated employee call off software. Communication about employee shift scheduling and time tracking is done through text messages and phone calls. The TeamSense employee call off system does not utilize an answering service with live call out service operators but rather an automated call in line with a dedicated phone number.

What makes the TeamSense employee call off system different?

With TeamSense, employees text our system to call out via a quick survey. No app, no login, no tracking, and no voicemails to track absent or tardy employees. Once an employee submits the absence, the system immediately notifies the manager via text or email of the submission, including the reason code to be leveraged for entry into ADP.

How does text-based call-in with TeamSense work?

With TeamSense, employees text our system to call out via a quick survey to understand the proper reason code. No app, no login, no tracking. Employee IDs are linked to their phone numbers instead.

How does an employee call-off line work?

The employee call-out line is usually answered by a human operator who gathers all the necessary information to record the reason for the call-off and document the employee's time off. Managing employee call-offs can take up a lot of your time using a traditional call-out hotline. It's better to track absent employees with a straightforward method backed by a good call in policy so everything is properly documented for record keeping.

How does TeamSense’s call-out system know which employee is calling off if a login is not required?

The TeamSense call-out system validates your team members' identities by asking for their names and Employee ID and linking them to their unique phone number for future logins.