TeamSense Website Privacy Policy

Effective Date: January 6th, 2022

TeamSense Inc. (“Company,” “we,” “our,” or “us”) is committed to respecting and protecting the privacy of our users. This Privacy Policy (“Policy”) describes how we collect, use, and disclose information that we obtain about visitors to our website, https://www.teamsense.com, (the “Site”) our customer platforms, and the services available through our Site and customer platforms (collectively, the “Services”).

Your use of our Services, and any dispute over privacy, is subject to this Policy and our Subscription Agreement, including its applicable limitations on damages and the resolution of disputes.

As part of our Services, we process or maintain personal information on behalf of our business customers in compliance with written contracts that we enter into with our business customers directly, or as may be required by law. The information we process on behalf of our business customers, including any personal information, is governed by the agreement that we have in place with our applicable business customer.

This Policy does not apply to users of our Software-as-a-Service platform (the “Platform”) that enables our business customers to send or receive communications with job applicants, employees, contractors, consultants, officers, contingent workers, and visitors to the offices of our business customers via short message service (“SMS”) or multimedia messaging service (“MMS”). Our Mobile Communications Platform Program Terms of Service and Mobile Communications Platform Program Privacy Policy apply to users of our Platform.

The Information We Collect About You

We collect information about you directly from you, from third parties, and automatically through your use of our Services.

Information We Collect Directly from You. The information we collect from you depends on how you use our Services. Information we collect may include:

• When you request or purchase products or services from us, we may collect your name, e-mail address, company name, and job title.
• When you create an account to access or use the Services, we collect information such as your name, contact information such as your email and phone number, company name, and job title.
• We collect the information you provide us when you fill out a survey, questionnaire, or other type of form through the Services.
• If you contact us, we collect records and copies of your correspondence, including e-mail addresses and other contact information.
• When you subscribe to receive updates from us about new features available on our Site or through the Services, we collect contact information from you, such as your name, mailing address, e-mail address, or telephone number.
• While you are navigating the Site or using the Services, we may also collect your search queries or information about your viewing history.
• We collect any information you choose to e-mail or communicate to us while using the Services.

Information We Collect Automatically. We automatically collect information about your use of our Services through cookies, web beacons, and other technologies. To the extent permitted by applicable law, we combine this information with other information we collect about you, including your personal information.

When you use our Services, we may collect your browser type and operating system, web pages you view, links you click, your IP address, device identifier, and geolocation information. We may also collect information about the length of time you spent visiting our Site and/or using our Services, and the referring URL, or the web pages that led you to our Site.

Information We Collect from Other Entities. When you use the Services, we may collect information, including personal information, about you from third-party sources, such as service providers, marketing partners, or other third parties. Information we collect may be combined with other information we have collected about you in order to complete requests you have made or facilitate transactions you have initiated via the Services, or for other purposes, such as fraud prevention, authentication, and marketing or promotional purposes.

We store the information that we receive from third parties with other information that we collect from you (like when you created an account) or receive about you (from third parties).

How We Use Your Information

We use your information, including your personal information, for the following purposes:

• To present our Site and its contents to you, or to provide you with access to the Services.
• To provide you with information, products, or services that you request from us.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, such as for billing and collection.
• To notify you about changes to our Services, or any products or services we offer or provide though the Services.
• To communicate with you about your use of our Services, to respond to inquiries and complaints, and for other customer service purposes.
• To tailor the content, information, and recommendations that we may send or display to you, including customized product recommendations, to offer location customization, personalized help and instructions, and to otherwise personalize your experiences while using the Services.
• To contact you via e-mail or text messages regarding services you have requested from us.
• To verify that you meet the eligibility requirements for purchasing or receiving our Services.
• For marketing purposes, including to provide you with special offers, promotions, news, and newsletters regarding our products or services; to contact you about services that we offer that we think may interest you; and to otherwise market, advertise, and promote our products and services to you.
• To better understand how users access and use our Services, both on an aggregated and individualized basis, and for research and analytics purposes.
• To administer surveys and questionnaires, such as for market research or user satisfaction purposes.
• For research and analytics purposes, including analyzing data, identifying trends and issues, and creating statistical reports.
• To comply with legal obligations, as part of our general business operations, and for other business administration purposes, such as maintaining customer records.
• Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, and in situations involving potential threats to the safety of any person or violations of our Terms of Use or this Privacy Policy.
• To fulfill any other purpose for which you provide the information.
• For any other purpose with your consent.

How We Share Your Information

We may share your information, including personal information, as follows:

Vendors, Service Providers, and Other Processors. We may disclose the information we collect from you to vendors, service providers, contractors, agents, or other processors who perform functions on our behalf.

Subsidiaries and Affiliates. We may disclose the information we collect from you to any current or future parent company, affiliate, subsidiary, or division.

Analytics Providers/Advertisers. We share information with analytics providers and advertisers to assist us in implementing and evaluating relevant advertising.

We also disclose information in the following circumstances:

Business Transfers. If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, we may transfer the information we have collected from you to the other company.

In Response to Legal Process. We disclose your information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

To Protect Us and Others. We disclose your information when we believe it is appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person.

Aggregate and De-Identified Information. We may use and share aggregate or de-identified information about users with third parties for marketing, advertising, research, or other purposes.

Our Use of Cookies and Other Tracking Mechanisms

We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our Site or Services.

Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes.

• Session Cookies. Session cookies exist only during an online session. They disappear from your device when you close your browser.

• Persistent Cookies. Persistent cookies remain on your device after you have closed your browser. We use persistent cookies to allow our systems to uniquely identify you during a session.

Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future.

Clear GIFs, Pixel Tags and Other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. We may use clear GIFs (a.k.a. web beacons) to track the activities of Site visitors.

Third Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site.

Cross-Device Use. We may use the information that we collect about you and your devices to help us identify other devices you use.

Session Replay Technologies. We may use session replay technologies to collect information regarding visitor behavior on the Services.

Do-Not-Track Signals. Our Site does not recognize or respond to any signal which your browser might transmit through the so-called “Do Not Track” feature.

Ad Networks. We may use network advertisers to serve advertisements on non-affiliated websites. Ad network providers may use cookies, JavaScript, and pixels to measure ad effectiveness.

Third-Party Links

Our Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites.

Security of Your Personal Information

We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access. Despite our efforts, no data security measures can guarantee security.

Access Your Personal Information

You may modify or delete personal information that you have submitted through use of the Services by contacting us via the information provided in the Contact Us section below.

Your Choices Regarding Our Use of Your Personal Information

We may send periodic promotional e-mails to you. You may opt-out of promotional e-mails by following the opt-out instructions contained in the e-mail.

Notice Concerning Children

Our Services are not designed for children under thirteen (13). If we discover that a child under thirteen (13) has provided us with personal information, we will delete such information from our systems.

Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please check back periodically. We will post any changes to this Policy on our Site.

Contact Us

If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at:

TeamSense Inc.
11700 Mukilteo Speedway
Ste 201
Mukilteo, WA 98275
support@teamsense.com