## Maintenance on Interactive Voice Response (dial-in call-off system)

Jan 15, 2025 at 11:30pm EST – Jan 16, 2025 at 1:30am EST

### Affected services

- TeamSense app

**Resolved**  
Jan 16, 2025 at 1:30am EST

We are performing planned maintenance on our Interactive Voice Response (IVR) system that supports our dial-in call-off functionality. During this period, the dial-in call-off functionality may be unavailable for up to 20-30 minutes.

Text-in call-off will still be available.