Scheduled Database Maintenance | TeamSense

Scheduled Database Maintenance

Oct 29, 2023 at 12:00am EDT – Oct 29, 2023 at 12:10am EDT

Affected services

• TeamSense app

Resolved

Oct 29, 2023 at 12:10am EDT
Our scheduled maintenance has been completed and the application has resumed full functionality.

Affected services

• TeamSense app

Created

Oct 29, 2023 at 12:00am EDT
During this time, TeamSense will be inaccessible and unable to send or receive messages. You can expect the following:

• Employees attempting to text or call to report their absence will not receive a response from the system. (Note that our team will maintain records of an attempt to text into TeamSense, so please reach out to our Support team in the event you require proof of attempted call-off.)

• Employees will not be able to open any form/survey, nor access the Portal.

• Administrators and Team Leaders will not be able to access the dashboard, nor receive notifications.

• Communicate messages scheduled to send during this period will be queued and delayed until after the maintenance period has ended.

Affected services

• TeamSense app