## Errors when logging in or loading the Dashboard

Dec 27, 2023 at 7:19am EST

### Affected services

TeamSense app

### Resolved

Dec 27, 2023 at 8:34am EST

We've resolved all outages. The Dashboard will now load, and users are able to send and receive messages.

We're sorry for any inconvenience. Reach out to [support@TeamSense.com](mailto:support@TeamSense.com) with any questions.

### Affected services

* * *

TeamSense app

### Updated

Dec 27, 2023 at 8:21am EST

We've applied some temporary solutions that enable users to log in; however, we're still experiencing difficulties sending messages.

We'll continue to post with additional information.

### Affected services

* * *

TeamSense app

### Updated

Dec 27, 2023 at 8:02am EST

We are still investigating this issue and will continue to post updates.

### Affected services

* * *

TeamSense app

### Created

Dec 27, 2023 at 7:19am EST

Users may experience difficulties logging in. An error appears for existing users, and when already logged in, an unknown error appears when trying to view the Dashboard.

We are aware of the issue and are investigating. We'll continue to post updates as we have more information.

### Affected services

* * *

TeamSense app